What are your hours?
- Account Loading:
You can load funds to your account 24/7—any time, any day! - Redeeming Winnings:
You can redeem your winnings 24/7—any time, any day!
- Support & Help:
- Most questions can be answered instantly by our AI chat or by checking our FAQ.
- For more serious or account-specific issues, a team member will assist you during business hours (8am–10pm EST). If outside of these hours, you can submit a ticket or you can email us at [email protected] and we will address your issues on the following day once our team is online.